Flourish Homes Privacy Notice and Consent

Effective April 2025

1. Our Commitment to Your Privacy

Flourish Homes Pty Ltd (ABN 23 615 991 574), trading as Flourish Homes, respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Notice outlines how we collect, use, disclose, store, and protect your personal information when you engage with us as a landlord, tenant,
buyer, or seller. Our full Privacy Policy is available on request or by emailing hello@flourishhomes.com.au.

2. What Information We Collect

We may collect personal information such as:
– Full name, DOB, address(es), contact numbers and email
– Occupation, employment and financial details
– Identification, tenancy history, and property ownership
– Household and co-tenant details

3. Why We Collect Your Information

To provide real estate services including:
– Buying, selling, leasing or managing property
– Bond lodgement, maintenance and inspections
– Liaising with trades, legal or financial professionals
– Complying with legal obligations and agency administration
– Providing marketing and updates on property matters

4. How We Collect Information

Directly from you or through:
– Government agencies (RTA, Titles Registry), real estate portals
– Past property managers, employers, referees, and databases

5. Disclosure to Third Parties

Shared with:
– Prospective parties to a sale or lease
– Legal and financial professionals, utility services
– Real estate websites, CRM/cloud software providers
– Government bodies, insurance providers, payment systems
– Offshore admin support (Philippines) under privacy safeguards

6. Cloud Services & Overseas Disclosure

Data may be stored on platforms with servers in Australia or overseas. We ensure third parties, including our offshore-based admin support, handle data securely and in compliance with Australian privacy law.

7. Marketing and Communication

You may receive property updates and marketing. You can opt out anytime.

8. Data Security

We implement reasonable measures to safeguard your data from misuse or unauthorised access.

9. Accessing or Correcting Your Information

You can request to access or correct your personal data by contacting us.

10. Your Consent

You must provide consent for us to deliver our services. If consent is withheld or withdrawn, our ability to assist you may be limited.

11. Contact Us

Flourish Homes Pty Ltd
Level 1, Suite 48, 8 Clunies Ross Court, Eight Mile Plains, QLD 4113
Phone: (07) 3180 3850
Email: hello@flourishhomes.com.au